Legal
Last updated July 2026.
1. Money-Back Guarantee
New Minecraft Hosting, Cloud VPS and Web Hosting subscriptions are covered by a 72-hour money-back guarantee if the service does not meet the advertised specifications.
2. Non-Refundable Items
Dedicated Server setup fees, custom configurations, and add-ons already provisioned to third-party providers are non-refundable once activated.
3. How to Request a Refund
Contact our support team from the Contact page with your order ID. Approved refunds are processed to the original payment method within 5–7 business days.